Improving Your Patient and Family Engagement

Written by Channel 8 Cleveland on December 26th, 2013. Posted in Digital display, Hcahps patient satisfaction, How to increase patient satisfaction

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Patient and family engagement is an important part of any medical practice. Almost 90% of patients are satisfied with the service provided by their primary care physician, but many still have things that they wish were done better or at least done differently. Patients are only satisfied with their physician around 90% of the time, which means that there is a significant amount of care that falls short of patients’ expectations. As a healthcare professional, it is important to do what you can to close this satisfaction gap. As a businessperson who is a part of a for profit practice, this dissatisfaction provides you with opportunities to acquire more patients for your practice.
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